Leadershipand Management 

• Set an exemplary tone for the RLS community through modelling the RLS Purpose, Principles, Practices and Values
• Assist in the daily operations of the school library, including cataloging, circulation, and inventory management
• Assist in the implementation of technology in the library, including digital resources and cataloging systems
• Support the Librarian in developing and implementing library services and instructional programs that align with the curriculum
• Engage with students and staff to promote library programs and resources, fostering a love for reading and research
• Collaborate with teachers to integrate information literacy into classroom instruction
• Provide assistance to students in locating and using library materials effectively
• Maintain an inviting and organised library environment conducive to learning
• Encourage student participation in reading programs, book clubs, and literacy initiatives.
• Stay current with library trends, technology, and best practices through continuous professional development.
• Engage positively in the school appraisal and performance enablement process
• Support the RLS strategy for embedding digital innovation in learning and teaching
• Foster a global mindset and promote the real-life, contextualised application of skills, transformative competencies and experiences within all areas of Language, Literacy and Communication

Other Responsibilities

• Adhere to library policies in line with safeguarding, copyright and digital use regulations
• Assist in the training and supervision of student librarians and volunteers
• Responsible for promoting and safeguarding the welfare of children and young people at RLS
• Support the purpose and principles of the school by adherence to its policies and practices including those on Safeguarding and Child Protection, Code of Conduct, Health and Safety and Security
• Assist with the effective deployment of resources and budget, building an inventory of resources and monitoring the quality of resources within the library
• Ensure the appropriate security, safety and state of repair of all areas under your jurisdiction
• Remain up to date with changes to international best practice and KHDA/DSIB developments in regard to English requirements across all subjects
• Undertake other reasonable duties as requested by the Senior Leadership Team deemed necessary for the effective operation of the school
• Support and promote the RLS Sustainability Policies
• Support and promote the RLS Leadership Pathways

• Appropriate bachelor’s degree in library and information science, English, Education or a related field
• 5 years' experience of working in a library
• Experience in library management in a through school setting, valuing student-centred learning
• Experience of using library systems, databases and e-resources
• Strong knowledge of children’s and young adult literature
• Excellent ICT and digital literacy skills
• Strong organisational and time management skills
• Ability to inspire and engage young people in reading and research
• Effective communication and interpersonal skills to work with students, staff and parents
• Valid police checks, supportive references, and appropriate qualifications
• Experience in developing strong community links to create a sense of belonging and enhance the culture of the school
• Teaching qualification or experience of delivering (Preferred)lessons/workshops to students (Preferred)
• Knowledge of current trends in education, literacy development and information literacy (Preferred)
• Experience of organising whole school reading or literacy initiatives (Preferred)
• Ability to speak Arabic is desirable (Preferred)

Leadershipand Management 

• Set an exemplary tone for the RLS community through modelling the RLS Purpose, Principles, Practices and Values
• Organise, maintain and develop the school library’s collection of print and digital resources
• Ensure the library is a welcoming, inclusive and safe learning environment
• Manage library budgets, resources and subscriptions effectively
• Use library management systems to track loans, resources and data
• Oversee cataloguing, classification and organsiation of materials
• Use data in an impactful way to support the holistic and academic progress and attainment of all learners
• Establish and maintain effective partnerships and communication with parents and the community to support and improve students’ enjoyment and achievement and ensure the safeguarding of each stakeholder

Learning and TeachingSupport 

• Support students and staff in locating and using information and resources effectively
• Deliver workshops and tutorials on information literacy, research skills and digital citizenship
• Collaborate with the Heads of Faculty to develop and promote transdisciplinary learning across all phases of the school
• Collaborate with teachers to integrate library resources into the curriculum
• Support literacy development and reading across the curriculum
• Develop initiatives to foster a culture of reading for pleasure and academic success
• Organise reading events, author visits, book fairs and competitions for students to encourage reading for pleasure
• Recommend age-appropriate and culturally sensitive texts to students of all abilities
• Ensure the consistent implementation of behaviour management strategies to maintain a positive culture for learning that deliberately and carefully optimises conduct, character and academic achievement to develop a deep sense of belonging to RLS
• Coordinate effective personalised provision for all learners, including those with additional learning needs: Students of Determination, students with English as an Additional Language and More and Exceptionally Able students, to ensure they participate fully and achieve their full potential
• Monitor the progress of students with a solution focussed mindset, identifying, encouraging, and rewarding success
• Reflect on practice and contribute to the schools and faculty’s self-evaluation processes
• Actively support and uphold the school’s culture and policies in compliance with the RLS Staff Code of Conduct
• Engage positively in the school appraisal and performance enablement process
• Support the RLS strategy for embedding digital innovation in learning and teaching
• Foster a global mindset and promote the real-life, contextualised application of skills, transformative competencies and experiences within all areas of Language, Literacy and Communication

Other Responsibilities

• Ensure library policies are in line with safeguarding, copyright and digital use regulations
• Maintain records, prepare reports and track library usage data to inform school improvement
• Train and supervise student librarians and volunteers
• Responsible for promoting and safeguarding the welfare of children and young people at RLS
• Support the purpose and principles of the school by adherence to its policies and practices including those on Safeguarding and Child Protection, Code of Conduct, Health and Safety and Security
• Work with the Head of Faculty LLC to ensure effective deployment of resources and budget, building an inventory of resources and monitoring the quality of resources within the library
• Ensure the appropriate security, safety and state of repair of all areas under your jurisdiction
• Remain up to date with changes to international best practice and KHDA/DSIB developments in regard to English requirements across all subjects
• Undertake other reasonable duties as requested by the Senior Leadership Team deemed necessary for the effective operation of the school
• Support and promote the RLS Sustainability Policies
• Support and promote the RLS Leadership Pathways

• Appropriate Batchelor’s degree in Library and Information Science, English, Education or a related field
• 5 years' experience of working in a library
• Experience in library management in a through school setting, valuing student-centred learning
• Experience of using library systems, databases and e-resources
• Strong knowledge of children’s and young adult literature
• Excellent ICT and digital literacy skills
• Strong organisational and time management skills
• Ability to inspire and engage young people in reading and research
• Effective communication and interpersonal skills to work with students, staff and parents
• Valid police checks, supportive references and appropriate qualifications
• Experience in developing strong community links to create a sense of belonging and enhance the culture of the school (preferred)
• Experience of establishing initial set up of a school library (preferred)
• Teaching qualification or experience of delivering lessons/workshops to students (preferred)
• Knowledge of current trends in education, literacy development and information literacy (preferred)
• Experience of organising whole school reading or literacy initiatives (preferred)
• Ability to speak Arabic is desirable
• Kind and compassionate with a great sense of humour
• Exceptional work ethic with a positive, solution-focused attitude and a growth mindset
• Valuable team player, demonstrating respect for all members of the school community
• Globally minded with community-orientated professional values
• Experience supporting dual language learners in a high-impact learning and teaching environment
• Commitment to ongoing professional development and professional learning with evidence or a willingness to undertake school-focused action research
• Embrace the unique opportunities the RLS campus will offer

• Set an exemplary tone for the RLS community through modelling the school's Purpose, Principles, Practices and Values
• Prepare and set up sports equipment and teaching materials for PE lessons, fixtures and events in line with daily timetables
• Assist PE staff with the smooth running of lessons, including managing transitions between activities and ensuring safety procedures are followed
• Small group or individualised teaching in collaboration with PE Teacher
• Support the delivery of extracurricular activities such as sports clubs, tournaments, swimming galas and sports days
• Record and monitor the use of resources, ensuring that all equipment is available, functional and ready for lessons
• Maintain, clean and safely store all PE and sports equipment, conducting regular checks to ensure quality and safety standards
• Assist with the maintenance of gymnasiums, sports halls, fields, courts, swimming facilities and changing areas, reporting any defects promptly
• Manage the equipment inventory system, keeping accurate records of stock levels and procurement needs
• Help organise and set up inter-house and inter-school competitions, including logistics for transport, refreshments, scoring and first aid arrangements
• Assist with the technical setup for digital scoring, video recording and timing systems
• Support visiting schools and teams to ensure RLS hospitality and safety standards are met
• Follow and promote the RLS Safeguarding, Health & Safety and Child Protection policies at all times
• Ensure that all equipment is used correctly and safely by students and staff
• Maintain first aid supplies and support emergency response procedures during lessons and events
• Promote wellbeing and safe physical activity practices in line with the RLS whole-school wellness strategy
• Support teachers with basic data entry for attendance, assessment and fixture results
• Assist with communication and coordination for events via school systems and platforms
• Help manage digital sports records, photos, and displays to celebrate student achievement

• A diploma or equivalent qualification in Sports Science, Physical Education or a related technical field
• Experience in supporting sports, PE or fitness environments (e.g., schools, clubs or recreation centres)
• Knowledge of sports equipment maintenance and safety standards
• Strong organisational and multitasking skills with attention to detail
• Competence in using digital tools and data systems
• Basic first aid certification (or willingness to obtain)
• Experience working in an international school or bilingual environment
• Coaching certifications in specific sports or swimming
• Ability to communicate effectively in English and Arabic
• Familiarity with UK curriculum requirements for PE and school sport
• Set an exemplary physical activity focused tone for the RLS community through modelling the RLS Purpose, Principles, Practices and Values and inspiring students to ensure the development of positive relationships with sport, physical activity, and healthy lifestyles
• Maintain high standards of ethics and behaviour and observe proper boundaries appropriate to their professional position
• Treat all colleagues and stakeholders with dignity, building relationships rooted in tolerance and respect for the rights and beliefs of others
• Demonstrate a positive professional attitude and commitment to Rashid and Latifa School Establishment (RLSE) Purpose, Principles, Practices and Values and well as adherence to all RLSE Policies and Procedure.
• Gives freely and generously of time, contributing to RLSE success, whole school development and community
• Enthusiastic, reliable and proactive team player
• Positive attitude with a strong sense of responsibility and initiative.
• Kind, respectful, and committed to the wellbeing and safety of students.
• Physically active with a practical approach to supporting physical education.
• Embraces innovation, sustainability and community engagement aligned with RLS values

Student Support

• Deliver targeted support to individual students and small groups, including those with additional learning needs, English as an Additional Language (EAL) or requiring emotional and behavioural support
• Scaffold learning under the direction of the teacher, adapting tasks and resources to meet student needs
• Support students in developing independence, self-regulation and confidence in learning
• Provide native language support where appropriate to clarify and scaffold understanding

Collaborative Planning

• Participate in weekly planning meetings with teachers and the Inclusion team to align support strategies with lesson objectives.
• Contribute to the development and review of Individual Education Plans (IEPs) and provision maps.

Monitoring and Assessment

• Observe and record student progress, contributing to formative assessments and feedback loops
• Prepare evidence for Performance Enablement reviews, including student progress, feedback and professional development

Learning Landscapes

• Support the development and preparation of engaging Learning Landscapes that act as the ‘third teacher’ in promoting learning through exploration and curiosity

Inclusive Practice

• Promote inclusive learning environments that celebrate diversity and support all learners
• Uphold the school’s values and contribute to a positive, respectful and safe learning culture

• Minimum of 2 A-Levels or equivalent
• Minimum of 3 years outstanding practice in an educational setting
• Have an outstanding ability to communicate fluently in spoken and written English language
• Valid police checks and supportive references
• Experience supporting dual language learners in a high-impact learning and teaching environment
• Supporting students with additional needs, including those with IEPs, EAL or requiring personalised pathways and adapted provision
• Collaborating with teachers and inclusion teams to implement Individual Education Plans (IEPs) and provision maps
• Using formative assessment strategies, including observation, learning conversations and feedback loops
• Ability to demonstrate a contribution to the wider life of the school through extra-curricular activities (ECAs)
• Bachelor’s degree
• Certified qualification/certification/training in supporting students with additional needs
• CACHE L2/L3
• Proficiency in Modern Standard Arabic is highly desirable
• Experience with delivering phonics programmes
• Experience with supporting students in across a range of academic curriculum subjects
• Specialist training in working with students with barriers to learning such as Autism, ADHD, Specific Learning Difficulties
• Familiarity with play-based and transdisciplinary learning approaches

Communication and Interpersonal Skills

• Ability to build positive relationships with students, staff and families
• Clear and effective communication, including in multilingual contexts
• Passionate and innovative personality with a strong sense of positivity

Adaptability and Initiative

• Responsive to student needs and flexible in approach
• Proactive in identifying and addressing barriers to learning

Team Collaboration

• Strong commitment to working as part of a multidisciplinary team
• Willingness to share ideas and contribute to collective planning
• Exemplary work ethic demonstrating a positive solutions-focused attitude

Empathy and Patience

• Sensitive to the emotional and developmental needs of children
• Calm and supportive in managing behaviour and promoting wellbeing

Commitment to Inclusion

• Understanding of inclusive education principles and practices
• Passion for supporting students with diverse needs to thrive

• Set an exemplary tone for the RLS community through modelling the RLS Purpose, Principles, Practices and Values
• Ensure the school is founded upon positive relationships that enhance each student’s sense of belonging, level of motivation and engagement to promote successful learning
• Deliver considered planning in the context of an innovative curriculum with highly aspirational goals designed to support the unique needs, interests and differences of every student
• As a founding subject teacher, develop schemes of work for both Level 2 and Level 3 BTEC in Information Technology and take a leading role in the implementation and promotion of these subjects to the student body and to achieve outstanding progress
• Ensure the highest standard of delivery of UK exam board specifications (including, but not limited to Pearson) in a contextualised, innovative and engaging manner
• Ensure the quality of learning and teaching meets the requirements of our policies and is adapted to inform the needs of our school improvement priorities
• Implement consistent behaviour management strategies to maintain a positive culture for learning that deliberately and carefully optimises conduct, character and academic achievement developing a deep sense of belonging to RLS
• Know how to tailor effective personalised provision for all learners, including those with additional learning needs: Students of Determination, students with English as an Additional Language and More and Exceptionally Able students, to ensure they participate fully and achieve their full potential
• Monitor the progress of students with a solution focused mindset, identifying, encouraging and rewarding success
• Reflect on their own practice and contribute to the schools and department’s self-evaluation processes
• Effectively lead Learning Support Assistants as required in lessons to impact progress
• Communicate student attainment and progress to parents regularly through dialogue and reporting in order to celebrate and impact progress
• Actively support and uphold the school’s culture and policies in compliance with the RLS Staff Code of Conduct
• Engage positively in the school appraisal process and performance enablement
• Support the RLS strategy for embedding digital innovation in learning and teaching
• Foster a global mindset and promote the real-life, contextualised application of our values, subject specific skills and leadership competencies
• Be responsible for promoting and safeguarding the welfare of children and young people at RLS
• Support the purpose and principles of the school by adherence to its policies and practices including those on Safeguarding and Child Protection, Online Safety, Code of Conduct, Health and Safety and Security
• Work with the Leadership Team to ensure effective deployment of resources and budget, building an inventory of resources
• Ensure the appropriate security, safety and state of repair of all areas under your jurisdiction
• Undertake other reasonable duties as requested by the Leadership Team deemed necessary for the effective operation of the school
• Support and promote the RLS Leadership Pathway
• Support the delivery of the Digital Fluency Programme
• Support the through school thread of experience in Innovation and Technology
• Design and implement Extra Curricular opportunities for the students in collaboration with the Head of Faculty for Health and Wellness
• Contribute towards international and local trips, events and experiences within the areas of study of Innovation and Technology

• Experience and proven track record of attainment in the teaching of Level 2 and Level 3 BTEC in Information Technology (IT)
• Experience supporting dual language learners in a high-impact learning and teaching environment
• Comprehensive knowledge and understanding of computational thinking, coding, programming, artificial intelligence and a desire to stay abreast with technological advancements
• Appropriate degree, with UK PGCE or equivalent teaching qualification
• Knowledge and experience of the frameworks and systems which contribute positively to learning and teaching
• Knowledge of international and UK systems and outstanding delivery of BTEC1 qualifications through innovative pedagogy
• A minimum of three years outstanding practice
• High level of competence in the use and application of technology and data to enhance student learning and progress
• Valid police checks and supportive references
• Ability to deliver Higher Project Qualification (HPQ) and Extended Project Qualification (EPQ) is advantageous
• Experience teaching either IGCSE or IA Level in Business is advantageous
• Experience teaching either IGCSE or IA Level in Computer Science is advantageous
• Bilingual and competent in both English and Modern Standard Arabic is advantageous
• Deep knowledge and understanding of UAE and Emirati culture (preferred)
• Business industry professional experience is an advantage for this role (preferred)
• Specialism in working with students for whom English is an Additional Language (preferred)
• Experience of a play-based learning approach and/or project-based learning (preferred)
• Experience planning and delivering STEAM and sustainability project-based learning (preferred)
• Contribute positively to an exceptional team, relentlessly focused on research based, innovative pedagogy placing high importance on student wellness, experiential, contextualised and playful learning
• Use data in an impactful way to support the holistic and academic performance of learners
• Engage, inspire and motivate fellow colleagues through professional practice, reflective dialogue and the sharing of best practice to support individual and whole school growth
• Establish and maintain effective partnerships and communication with parents and the community to support and improve students’ enjoyment and achievement and ensure the safeguarding of each stakeholder
• The ability to teach and engage students within the subject of IT through experiential, contextualised and playful pedagogy
• Kind and compassionate with a great sense of humour
• Exceptional work ethic with a positive, solution focused attitude and a growth mindset
• A valuable team player, demonstrating respect for all members of the school community
• Globally minded with community orientated professional values
• A commitment to ongoing professional development and professional learning with evidence or a willingness to undertake school focused action research
• Embrace the unique opportunities the RLS campus will offer

Leadership

• Set an exemplary tone for the RLS community through modelling the RLS Purpose, Principles, Practices and Values
• Strategic leadership of the whole school Islamic programme working with the Senior Leadership Team to ensure the long-term strategy and development of Islamic curriculum
• Apply innovative pedagogy to enhance Islamic skills across the curriculum
• Use data in an impactful way to support the holistic and academic progress and attainment of learners
• Support the school self-evaluation process in Islamic to inform school improvement priorities and enhance student outcomes
• Establish and maintain effective partnerships and communication with parents and the community to support and improve students’ enjoyment and achievement and ensure the safeguarding of each stakeholder
• Develop extended opportunities for Islamic within the ECA programme

Learning and TeachingSupport 

• Ensure the Islamic curriculum is founded upon positive relationships that enhance each student’s sense of belonging, level of motivation and engagement to promote successful learning
• Ability to teach and plan Moral Education and Social Studies in Arabic, tailored to the developmental needs of students and delivered through engaging and culturally relevant approaches
• Lead and oversee the planning of an innovative Islamic, social studies and moral education curriculum with highly aspirational goals designed to support the unique needs of every student
• Monitor, evaluate and report on the quality of learning and teaching within the subject to inform school improvement priorities
• Deliver an outstanding learning experience to students in your classroom
• Ensure the consistent implementation of behaviour management strategies to maintain a positive culture for learning that deliberately and carefully optimises conduct, character and academic achievement to develop a deep sense of belonging to RLS
• Coordinate effective personalised provision for all learners, including those with additional learning needs: Students of Determination, students with English as an Additional Language and More and Exceptionally Able students, to ensure they participate fully and achieve their full potential
• Monitor the progress of students with a solution focused mindset, identifying, encouraging and rewarding success
• Deliver high quality feedback to empower students to inform progression.
• Lead communication of student attainment and progress in Islamic Studies to parents regularly through dialogue and reporting to celebrate success and impact progress
• Actively support and uphold the school’s culture and policies in compliance with the RLS Staff Code of Conduct
• Engage positively in the school appraisal and performance enablement process.
• Support the RLS strategy for embedding digital innovation in learning and teaching
• To adopt a tech-infused, learning-enhanced approach to the delivery of the Islamic lessons
• Foster a global mindset and promote the real-life, contextual application of skills

Other Responsibilities

• Responsible for promoting and safeguarding the welfare of children and young people at RLS
• Support the purpose and principles of the school by adherence to its policies and practices including those on Safeguarding and Child Protection, Code of Conduct, Health and Safety and Security
• Work with the Senior Leadership Team to ensure effective deployment of resources and budget, building an inventory of resources and monitoring the quality of resources within the department
• Ensure the appropriate security, safety and state of repair of all areas under your jurisdiction
• Remain up to date with changes and developments by the KHDA/DSIB in regard to Islamic requirements
• Undertake other reasonable duties as requested by the Senior Leadership Team deemed necessary for the effective operation of the school
• Support and promote the RLS Sustainability Policies
• Support and promote the RLS Leadership Pathway

• Outstanding competence in written and spoken Modern Standard Arabic (MSA).
• Experience supporting dual language learners in a high-impact learning and teaching environment
• Evidence of being a passionate, innovative, expert in Islamic teaching with proven impact in this area
• University degree or equivalent in Islamic Studies or completion of teacher preparation program
• Knowledge of UK education system, MOE curriculum and current developments in international Islamic teaching
• Knowledge and experience of the frameworks and systems which contribute positively to learning and teaching
• A minimum of five years of outstanding practice in Islamic teaching, valuing student-centered learning
• High level of competence in the use and application of technology and data to enhance student learning
• Competent in English
• Valid police checks and supportive references
• Experience teaching through a play-based learning approach and/or project-based learning (Preferred)
• Willingness and ability to teach in multiple phases of the school (Preferred)
• Ability to teach Islamic A and Islamic B (Preferred)
• The ability to deliver Higher Project Qualification (HPQ) and Extended Project Qualification (EPQ) (Preferred)
• Kind and compassionate with a great sense of humour
• Evidence of being a passionate, innovative Arabic language teaching expert with proven impact in this area
• Exceptional work ethic with a positive, solution-focused attitude and a growth mindset
• A valuable team player, demonstrating respect for all members of the school community
• Globally minded with community-orientated professional values
• High level of competence in the use and application of technology and data to enhance student learning
• A commitment to undertaking and delivering professional development and engaging in school-focused action research
• Role model who embodies the RLS principles, values, and leadership skills, while embracing the unique opportunities the RLS campus will offer
• Experience in developing strong community links to create a sense of belonging and enhance the culture of the school
• Knowledge and experience in transdisciplinary planning and curriculum design, mapping the student journey through meaningful threads of experience without silos
• Understands the social and emotional needs of middle school learners and nurtures supportive relationships that build trust
• Acts as a guide to learning, supporting agency, discovery, and holistic development, while provoking thought and guiding students towards future success
• Monitors and facilitates skills development, attainment, and mastery, posing questions that inspire curiosity rather than simply providing answers
• Curates’ subject immersions that embed foundational skills and content, igniting curiosity and passion, and fostering exploration, discovery, and a lifelong love of learning
• Versatile and adaptable practitioner with a deep understanding of the middle school years as a key transition point in a child’s educational journey

Leadershipand Management 

• Set an exemplary tone for the RLS community through modelling the school's Purpose, Principles, Practices and Values
• Build and lead an exceptional Arabic team, relentlessly focused on research based, innovative pedagogy placing high importance on student wellness, motivation and play based playful learning and create a culture of reading
• Use data in an impactful way to support the holistic and academic performance of students and staff
• Engage, inspire and motivate staff through professional practice, reflective dialogue and the implementation of a dynamic and effective performance enablement framework to support individual and whole school growth
• Lead the school self-evaluation process in the Arabic Department to inform school improvement priorities which will improve staff performance and student outcomes
• Establish and maintain effective partnerships and communication with parents and the community to support and improve students' enjoyment and achievement and ensure the safeguarding of all stakeholders
• Lead a consistent, effective, research-based approach to phonics and balanced literacy
• Promote the use of current, high-quality Arabic resources across the school
• Promote Arabic language, literacy, literature and culture through dialogue and engagement with the wider community

Learning and TeachingSupport 

• Ensure the Arabic curriculum is founded upon positive relationships that enhance each student’s sense of belonging, level of motivation and engagement to promote successful learning.
• Lead and oversee the planning of an innovative curriculum with highly aspirational goals designed to support the unique needs of every student
• Ensure the consistent implementation of behaviour management strategies to maintain a positive culture for learning that deliberately and carefully optimises conduct, character and academic achievement to develop a deep sense of belonging to RLS
• Know how to tailor effective personalised provision and intervention plans for all learners including those for whom Arabic is an additional language, and how to celebrate diversity and promote equity and inclusion in teaching
• Provide quality verbal and written feedback so that teachers and students know how to move forward
• Monitor teacher and student progress and identify, encourage and reward success, as well as intervening appropriately where there are concerns
• To reflect on their own practice and contribute to the schools and department’s self-evaluation processes
• To effectively mentor and lead Learning Support Assistants in all lessons to impact progress
• Communicate student attainment and progress to parents regularly through dialogue and reporting in order to celebrate and impact progress
• To adopt a tech infused, learning enhanced approach to the delivery of the Arabic curriculum
• Support the RLS strategy for embedding digital innovation in learning and teaching.
• Foster a global mindset and promote the real-life application of skills

Other Responsibilities

• Be responsible for promoting and safeguarding the welfare of children and young people at RLS
• To support the purpose and principles of the school by adherence to its policies and practices including those on Safeguarding and Child Protection, Code of Conduct, Health and Safety and Security
• Work with the Senior Leadership Team to ensure effective deployment of resources and budget, building an inventory of resources and monitoring the quality of resources
• Ensure the appropriate security, safety and state of repair of all areas of responsibility
• Undertake other reasonable duties as requested by the Senior Leadership Team and deemed necessary for the effective operation of the school
• Support and promote the RLS Sustainability Policy

• Appropriate degree, with PGCE or equivalent teaching qualification
• A minimum of five years' experience of leading Arabic in through school, valuing student centred learning
• Outstanding competence in Modern Standard Arabic
• Proficient communicative competence in English
• Deep knowledge of science of reading and teaching Arabic literacy using the phonetic and balanced literacy approaches
• Recognised outstanding practice in leading Arabic language arts departments
• Knowledge of the MOE curriculum as well as the UK education system and current developments in the international language curriculum and pedagogy
• Experience supporting dual language learners in a high-impact learning and teaching environment
• Evidence of being a passionate, innovative, Arabic language teaching expert with proven impact in this area
• Knowledge and experience of the frameworks and systems which contribute positively to learning and teaching
• Extensive knowledge and experience in teaching language through play within Early Years settings, as well as through project-based and standards-based learning in upper grades (Preferred)
• Understanding of the IB curriculum and its implementation across different phases (Preferred)
• Proven expertise in leading both native and non-native language departments, driving curriculum development, teacher training, and innovative instructional practices. Skilled in fostering literacy, communication and critical thinking skills across diverse student groups, while promoting cultural awareness and inclusive learning environments (Preferred)
• Experience with Emirati Dialect Arabic (Preferred)
• Kind and compassionate with a great sense of humour
• Evidence of being a passionate, innovative Arabic language teaching expert with proven impact in this area
• Exceptional work ethic with a positive, solution-focused attitude and a growth mindset
• A valuable team player, demonstrating respect for all members of the school community
• Globally minded with community-orientated professional values
• High level of competence in the use and application of technology and data to enhance student learning
• A commitment to undertaking and delivering professional development and engaging in school-focused action research
• Role model who embodies the RLS principles, values, and leadership skills, while embracing the unique opportunities the RLS campus will offer
• Understands the social and emotional needs of middle school learners and nurtures supportive relationships that build trust
• Acts as a guide to learning, supporting agency, discovery, and holistic development, while provoking thought and guiding students towards future success
• Monitors and facilitates skills development, attainment, and mastery, posing questions that inspire curiosity rather than simply providing answers
• Curates' subject immersions that embed foundational skills and content, mapping the student journey through transdisciplinary experiences with no silos
• Ignites curiosity and passion, fostering exploration, discovery, and a lifelong love of learning
• Versatile and adaptable practitioner with a deep understanding of the middle school years as a key transition point in a child’s educational journey

• Set an exemplary tone for the RLS community through modelling the school's Purpose, Principles, Practices and Values
• Ensure the school is founded upon positive relationships that enhance each student’s sense of belonging, level of motivation and engagement to promote successful learning
• Deliver considered planning in the context of an innovative curriculum with highly aspirational goals designed to support the unique needs, interests and differences of every student
• As a founding subject teacher, develop schemes of work in the subject of E-Sports and take a leading role in the implementation and promotion of these subjects to the student body and to achieve outstanding progress
• Ensure the highest standard of delivery of UK exam board specifications (including, but not limited to Pearson) in a contextualised, innovative and engaging manner
• Ensure the quality of learning and teaching meets the requirements of our policies and is adapted to inform the needs of our school improvement priorities
• Implement consistent behaviour management strategies to maintain a positive culture for learning that deliberately and carefully optimises conduct, character and academic achievement developing a deep sense of belonging to RLS
• Know how to tailor effective personalised provision for all learners, including those with additional learning needs: Students of Determination, students with English as an Additional Language and More and Exceptionally Able students, to ensure they participate fully and achieve their full potential
• Monitor the progress of students with a solution focused mindset, identifying, encouraging and rewarding success
• Reflect on their own practice and contribute to the schools and department’s self-evaluation processes
• Effectively lead Learning Support Assistants as required in lessons to impact progress
• Communicate student attainment and progress to parents regularly through dialogue and reporting to celebrate and impact progress
• Actively support and uphold the school’s culture and policies in compliance with the RLS Staff Code of Conduct
• Engage positively in the school appraisal process and performance enablement
• Support the RLS strategy for embedding digital innovation in learning and teaching
• Foster a global mindset and promote the real-life, contextualised application of our values, subject specific skills and leadership competencies
• Be responsible for promoting and safeguarding the welfare of children and young people at RLS
• Support the purpose and principles of the school by adherence to its policies and practices including those on Safeguarding and Child Protection, Online Safety, Code of Conduct, Health and Safety and Security
• Work with the Leadership Team to ensure effective deployment of resources and budget, building an inventory of resources
• Ensure the appropriate security, safety and state of repair of all areas under your jurisdiction
• Undertake other reasonable duties as requested by the Leadership Team deemed necessary for the effective operation of the school
• Support and promote the RLS Leadership Pathway
• Support the delivery of the Digital Fluency Programme
• Support the through school thread of experience in Innovation and Technology
• Design and implement Extra Curricular opportunities for the students in collaboration with the Head of Faculty for Health and Wellness
• Contribute towards international and local trips, events and experiences within the areas of study within the scope of E-Sports, Innovation and Technology.

• Experience and proven track record of attainment in the teaching and leading E-Sports
• Experience supporting dual language learners in a high-impact learning and teaching environment
• Comprehensive knowledge and understanding of E-Sports, games design, broadcasting and production and the skills, strategies and events within, and a desire to stay abreast with technological advancements and E-Sport developments
• Appropriate degree, with UK PGCE or equivalent teaching qualification
• Knowledge and experience of the frameworks and systems which contribute positively to learning and teaching
• Knowledge of international and UK systems and outstanding delivery of BTEC curriculum through innovative pedagogy
• Experience in game-based coaching, of a play-based learning approach and/or project-based learning
• Establish and maintain effective partnerships and communication with parents and the community to support and improve students’ enjoyment and achievement and ensure the safeguarding of each stakeholder
• A minimum of three years outstanding practice
• Valid police checks and supportive references
• Ability to deliver Higher Project Qualification (HPQ) and Extended Project Qualification (EPQ) is advantageous
• Experience teaching IGCSE, IA-Level, Level 2 and/or Level 3 BTEC in Information Technology (IT) or Computing is advantageous
• Experience in leading a student team through local or international E-Sport competitions (Preferred)
• Bilingual and competent in both English and Modern Standard Arabic is advantageous
• Deep knowledge and understanding of UAE and Emirati culture (Preferred)
• Business industry professional experience is an advantage for this role
• Specialism in working with students for whom English is an Additional Language (Preferred)
• Experience planning and delivering STEAM and sustainability project-based learning (Preferred)
• Contribute positively to an exceptional team, relentlessly focused on research based, innovative pedagogy placing high importance on student wellness, experiential, contextualised and playful learning
• Use data in an impactful way to support the holistic and academic performance of learners
• Engage, inspire and motivate fellow colleagues through professional practice, reflective dialogue and the sharing of best practice to support individual and whole school growth
• The ability to teach and engage students within the subject of E-Sports through experiential, contextualised and playful pedagogy
• High level of competence in the use and application of technology and data to enhance student learning and progress
• A commitment to ongoing professional development and professional learning with evidence or a willingness to undertake school focused action research
• Embrace the unique opportunities the RLS campus will offer
• Exceptional work ethic with a positive, solution focused attitude and a growth mindset
• A valuable team player, demonstrating respect for all members of the school community
• Globally minded with community orientated professional values

• Set an exemplary tone for the RLS community through modelling the school's Purpose, Principles, Practices and Values
• Ensure the school is founded upon positive relationships that enhance each student’s sense of belonging, level of motivation and engagement to promote successful learning
• Deliver considered planning in the context of an innovative curriculum with highly aspirational goals designed to support the unique needs, interests and differences of every student
• As a founding subject teacher, develop schemes of work at IGCSE and A Level in the subject of Computer Science and take a leading role in the implementation and promotion of these subjects to the student body and to achieve outstanding progress
• Ensure the highest standard of delivery of UK exam board specifications (including, but not limited to Pearson) in a contextualised, innovative and engaging manner
• Ensure the quality of learning and teaching meets the requirements of our policies and is adapted to inform the needs of our school improvement priorities
• Implement consistent behaviour management strategies to maintain a positive culture for learning that deliberately and carefully optimises conduct, character and academic achievement developing a deep sense of belonging to RLS
• Know how to tailor effective personalised provision for all learners, including those with additional learning needs: Students of Determination, students with English as an Additional Language and More and Exceptionally Able students, to ensure they participate fully and achieve their full potential
• Monitor the progress of students with a solution focused mindset, identifying, encouraging and rewarding success
• Reflect on their own practice and contribute to the schools and department’s self-evaluation processes
• Effectively lead Learning Support Assistants as required in lessons to impact progress
• Communicate student attainment and progress to parents regularly through dialogue and reporting in order to celebrate and impact progress
• Actively support and uphold the school’s culture and policies in compliance with the RLS Staff Code of Conduct
• Engage positively in the school appraisal process and performance enablement
• Support the RLS strategy for embedding digital innovation in learning and teaching
• Foster a global mindset and promote the real-life, contextualised application of our values, subject specific skills and leadership competencies
• Be responsible for promoting and safeguarding the welfare of children and young people at RLS
• Support the purpose and principles of the school by adherence to its policies and practices including those on Safeguarding and Child Protection, Online Safety, Code of Conduct, Health and Safety and Security
• Work with the Leadership Team to ensure effective deployment of resources and budget, building an inventory of resources
• Ensure the appropriate security, safety and state of repair of all areas under your jurisdiction
• Undertake other reasonable duties as requested by the Leadership Team deemed necessary for the effective operation of the school
• Support and promote the RLS Leadership Pathway
• Support the delivery of the Digital Fluency Programme
• Support the through school thread of experience in Innovation and Technology
• Design and implement Extra Curricular opportunities for the students in collaboration with the Head of Faculty for Health and Wellness
• Contribute towards international and local trips, events and experiences within the areas of study of Innovation and Technology

• Experience and proven track record of attainment in the teaching of Computer Science at IGCSE and IA-Level
• Comprehensive knowledge and understanding of computational thinking, coding, programming, artificial intelligence and a desire to stay abreast with technological advancements
• Appropriate degree, with UK PGCE or equivalent teaching qualification
• Knowledge and experience of the frameworks and systems which contribute positively to learning and teaching
• Knowledge of international and U.K. systems and outstanding delivery of A level and IGCSE qualifications through innovative pedagogy
• A minimum of three years outstanding practice
• High level of competence in the use and application of technology and data to enhance student learning and progress
• Establish and maintain effective partnerships and communication with parents and the community to support and improve students’ enjoyment and achievement and ensure the safeguarding of each stakeholder
• Valid police checks and supportive references
• Ability to deliver Higher Project Qualification (HPQ) and Extended Project Qualification (EPQ) is advantageous
• Experience teaching Level 2 or Level 3 BTEC in Information Technology (IT) is advantageous
• Bilingual and competent in both English and Modern Standard Arabic is advantageous
• Deep knowledge and understanding of UAE and Emirati culture (Preferred)
• Business industry professional experience is an advantage for this role
• Specialism in working with students for whom English is an Additional Language (Preferred)
• Experience of a play-based learning approach and/or project-based learning (Preferred)
• Experience planning and delivering STEAM and sustainability project-based learning (Preferred)
• Contribute positively to an exceptional team, relentlessly focused on research based, innovative pedagogy placing high importance on student wellness, experiential, contextualised and playful learning
• Use data in an impactful way to support the holistic and academic performance of learners
• Engage, inspire and motivate fellow colleagues through professional practice, reflective dialogue and the sharing of best practice to support individual and whole school growth
• The ability to teach and engage students within the subject of Computer Science through experiential, contextualised and playful pedagogy
• Kind and compassionate with a great sense of humour
• Exceptional work ethic with a positive, solution focused attitude and a growth mindset
• A valuable team player, demonstrating respect for all members of the school community
• Globally minded with community orientated professional values
• Experience supporting dual language learners in a high-impact learning and teaching environment
• A commitment to ongoing professional development and professional learning with evidence or a willingness to undertake school focused action research
• Embrace the unique opportunities the RLS campus will offer

Leadership

• Set an exemplary tone for the RLS community through modelling the RLS Purpose, Principles, Practices and Values
• Contribute to an exceptional Arabic team, relentlessly focused on research based, innovative pedagogy placing high importance on student wellness, motivation and playful learning
• Engage in professional practice, reflection and learning to support individual and whole school growth
• Contribute to whole school improvement priorities which will improve individual performance and student outcomes
• Establish and maintain effective partnerships and communication with parents and the community to support and improve students' enjoyment and achievement and ensure the safeguarding of all stakeholders
• Promote the use of current, high-quality Arabic resources across the school and be able to create more
• Promote Arabic language, literacy, literature and culture through dialogue and engagement with the wider community
• Understands the social and emotional needs of the middle school child and supports and nurtures positive and supportive relationships that build trust
• Versatile and adaptable practitioners who possess a passion and understanding of the middle school as a key transition point in a child's educational journey

Learning and Teaching

• Ensure the Arabic language arts curriculum is founded upon positive relationships that enhance each student’s sense of belonging, level of motivation and engagement to promote successful learning
• Co-plan and deliver an innovative curriculum with highly aspirational goals designed to support the unique needs of every student
• Ensure the consistent implementation of effective behaviour management strategies to maintain a positive culture for learning that deliberately and carefully optimises conduct, character and academic achievement to develop a deep sense of belonging to RLS
• Know how to tailor effective personalised provision for all learners including those for whom Arabic is an additional language, and how to celebrate diversity and promote equity and inclusion in teaching
• Provide frequent quality verbal and written feedback so that students know how to move forward
• Monitor student progress and identify, encourage and reward success and efforts made, as well as intervening appropriately where there are concerns
• Reflect on their own practice and contribute to the school’s and department’s self-evaluation processes
• Effectively lead Learning Assistants in all lessons to impact progress
• Communicate and report student attainment and progress to parents regularly through data, evidence and anecdotal observations in order to celebrate and impact progress
• Adopt a tech infused, learning enhanced approach to the delivery of the Arabic curriculum
• Undertake other reasonable duties as requested by the Head of Arabic or members of the Senior Leadership Team
• Support the RLS strategy for embedding digital innovation in learning
• Monitors and facilitates skills development, attainment and mastery
• Poses questions to drive curiosity rather than answers them.
• Maps the student journey through our threads of experience and builds connections through a transdisciplinary curriculum - there are no silos
• Curates' subject immersions to embed foundational skills and content
• Ignites curiosity and passion; promotes and facilitates exploration, discovery and a love of learning

Other Responsibilities

• Be responsible for promoting and safeguarding the welfare of children and young people at RLS
• To support the Purpose and Principles of the school by adherence to its policies and practices including those on Safeguarding and Child Protection, Code of Conduct, Health and Safety, and Security
• Work with the Head of Arabic to ensure effective deployment of resources building an inventory and monitoring the quality of resources
• Undertake other reasonable duties as requested by the Head of Arabic and deemed necessary for the effective operation of the department and school
• Support and promote the RLS Sustainability Policy
• Acts as a learning guide on the side to support agency and discovery
• Acts as a holistic advisor offering provocation and guides the journey towards future success

• Appropriate degree, and equivalent teaching qualification
• Outstanding competence in Modern Standard Arabic
• Knowledge of science of reading and teaching Arabic literacy using the phonetic and balanced literacy approaches
• A minimum of three years' experience teaching Arabic in a high performing school.
• Recognised outstanding practice in teaching Arabic
• Knowledge of the MOE curriculum and the UK national curriculum, as well as any current developments in the international language curriculum and pedagogy
• Experience supporting dual language learners in a high-impact learning and teaching environment
• Knowledge and experience of the frameworks and systems which contribute positively to learning and teaching
• Competent in English
• Valid police checks and supportive references
• Knowledge and experience of teaching language through play in an Early Years environment (Preferred)
• Fluent in English - IELTS level 8.5 and above (Preferred)
• The ability to deliver Higher Project Qualification (HPQ) and Extended Project Qualification (EPQ) (Preferred)
• Kind and compassionate with a great sense of humour
• Evidence of being a passionate, innovative Arabic language teaching expert with proven impact in this area
• Exceptional work ethic with a positive, solution-focused attitude and a growth mindset
• A valuable team player, demonstrating respect for all members of the school community
• Globally minded with community-orientated professional values
• High level of competence in the use and application of technology and data to enhance student learning
• A commitment to undertaking and delivering professional development and engaging in school-focused action research
• Role model who embodies the RLS principles, values, and leadership skills, while embracing the unique opportunities the RLS campus will offer
• Understands the social and emotional needs of middle school learners and nurtures supportive relationships that build trust
• Acts as a guide to learning, supporting agency, discovery, and holistic development, while provoking thought and guiding students towards future success
• Monitors and facilitates skills development, attainment, and mastery, posing questions that inspire curiosity rather than simply providing answers
• Curates' meaningful subject immersions that embed foundational skills and content, mapping the student journey through transdisciplinary experiences with no silos
• Ignites curiosity and passion, fostering exploration, discovery, and a lifelong love of learning
• A versatile and adaptable practitioner with a deep understanding of the middle school years as a key transition point in a child’s educational journey

• Be the primary point of contact for all senior school staff on HR queries, including contracts, terms and conditions, payroll & pension payment of UAE nationals
• Support the Director of Organisational Enablement in creating effective people strategies such as recruitment, attraction and retention
• Lead and implement the onboarding process for all incoming staff
• Lead and implement the employee exit processes, liaising with the Operations teams
• Present People data and metrics to the board(s)
• Implement Board decisions into policies, processes and systems
• Collaborate with all heads of department to align systems across the school
• Increase Employee engagement and initiate strategies to maintain engagement

Talent Acquisition & Onboarding

• Develop and implement recruitment strategies to attract the best talent
• Conduct annual workforce planning in coordination with academic and operations Department.
• Forecast staffing needs based on student enrolment trends, faculty turnover, and curriculum expansion
• Promote diversity, equity and inclusion in hiring processes
• Review and update job descriptions (JD) in collaboration with department heads
• Ensure JD’s are compliant with DGHR and KHDA requirements
• Oversee Application Tracking System (ATS) building an internal and external talent pipeline
• Build relationships with local education institutions to build and Emirati talent pipeline
• Ensure RLSE is compliant with international safer recruitment standards
• Provide monthly data dashboards to leadership and board members 

Performance Enablement

• Update and implement performance management frameworks aligned with the academic plan, DGHR and KHDA standards
• Facilitate SMART goal setting and KPI’s across all departments
• Align business objectives and/or scorecards across the school
• Track and manage annual, individual ratings to inform workforce planning
• Mentor and train key stakeholders on managing feedback and positive communication in relation to performance and underperformance
• Develop performance-based incentives and rewards and recognition programs
• Provide regular data dashboards on performance to leadership 

HR Operations

• Manage medical insurance renewal and promote staff wellbeing initiatives
• Management and reporting of staff time and attendance, including managing the time and attendance systems
• Ensure compliance with KHDA and DGHR
• Oversee maintenance of Central Employee Records and manage periodic audits
• Continue to build the GRP to manage the full employee lifecycle
• Oversee end to end management of monthly payroll
• Coordinate with finance and other departments for annual audits
• Streamline exit processes and data dashboards Maintaining HR systems and ensuring they accurately reflect the staffing within the school 
• Participate in leadership meetings in order to share knowledge, best practice and to ensure consistency with school policy 

Employee Relations

• Support the SLT with investigations and disciplinary management of staff, ensuring accurate records of cases are kept within confidential employment files
• Provide advice, counsel and guidance to employees on relevant issues and escalate to SLT where required
• Promote and institutionalise RLSE values
• Ensure staff are aware of KHDA and DGHR codes of conducts
• Provide support to SLT in managing informal ER cases in accordance with school policies and standards
• Any other duties as reasonably expected

• Degree of higher education; or 
• Related industry qualification, of graduate level 
• Recognised HR Qualification and/or professional subscription (eg CIPD) desirable 
• Minimum 8 years in HR or Recruitment in any industry; or 5 years in Generalist HR within a service related industry 
• Strong knowledge of DGHR Law and UAE Labour Law. 
• Experience of Emiratisation
• Competent using IT systems, including Microsoft Word/Excel/Outlook. 
• Strong organizational and prioritisation skills. 
• Experience liaising with government bodies in the UAE as well as a working knowledge of DHA and Immigration requirements and processes. 
• Fluent English communication skills, written and oral (Arabic proficiency is desirable) 
• Attention to detail with diligent follow up, and able to execute in a timely manner. 
• Skilled in multi-tasking and handling pressure. 
• Forethought and forward planning (particularly as this relates to local Government compliance matters). 
• Capable of influencing people and talented in networking with cultural sensitivity. 
• Excellent interpersonal skills.

• Set an exemplary tone for the RLS community through modelling the school's Purpose, Principles, Practices and Values.
• Implement effective parent relations strategies and develop a seamless parent experience.
• Conduct social and networking events to foster a strong sense of community among parents.
• Conduct school tours, open days, and the school promotional activities to support enrolment activities.
• Keep track of all school activities such as parent-teacher meetings, open days, workshops, cultural events, and other events on the school calendar that need parental participation.
• Foster transparent and effective communication with both new and existing parents.
• Address parents’ suggestions, feedback, and adopt any concerns in a prompt and professional manner through the school approved communication channels.
• Offer assistance and guidance to parents in addressing educational or behavioural difficulties concerning their children in collaboration with the pastoral and safeguarding team.
• Keep records of all interactions, inquiries, and concerns from both parents and students in the Customer Relationship Management System and ensure that concerns are escalated following the CRM's approved escalation matrix and that incidents are closed in alignment with the agreed SLA.
• Coordinate and conduct parent induction sessions for new students and families, providing information about school policies, procedures, and expectations.
• Work closely with the Front of House - Receptionist and ensure presence during drops off and pick up times to assist parents with any requests or questions they may have.
• Gather feedback from parents regarding their involvement with the school and conduct surveys to evaluate parental satisfaction and identify areas for improvement.
• Perform exit interviews with parents of students who are leaving to develop satisfaction levels and ensure that the database is accurately updated with the leaving status and information.
• Provide update and regular reports regarding parental requests, inquiries, and feedback to enhance Parent Relations strategies in collaboration with the Customer Excellence & Admissions Manager.
• Support the admissions team throughout the admissions process when necessary.
• Carry out administrative tasks as delegated by the direct manager, senior leadership, and faculty to help achieve their goals.
• Ensure the RLS policies, procedures, and codes of conduct are always followed.
• Uphold strict punctuality standards and consistently and attend work during core hours.
• Act as the line manager for the Front of House - Receptionist and Administrative Assistant, providing guidance, oversight, and support to ensure service quality and operational efficiency.
• Provide coverage for the Front of House - Receptionist and Administrative Assistant when necessary, ensuring continuity of service and demonstrating accountability as their line manager.

• Fully Conversant in Arabic and English
• Proven experience in customer relations, customer service, or related field.
• Strong administrative skills, with ability to multitask and meet deadlines in a fast-paced environment.
• Creative thinking and problem-solving abilities.
• Excellent interpersonal and communication skills.
• Competent in using technology and digital platforms.
• Proven ability in managing sensitive and confidential data.
• Ability to work both independently and collaboratively.
• Understanding of the local culture and traditions.
• Understanding of the education system.
• Communication: Demonstrate professionalism in communication, actively engage in listening, build strong connections with the school community and understand all aspects of the school.
• Customer-Oriented: Friendly, flexible, observant, and skilled at providing accurate information and responses to everyone that interacts with.
• Organisation: Efficiently structured and adept at administering vital information necessary for the seamless front desk workflow.
• Flexibility: Ability to adjust to new situations and continue working at an elevated level.
• Culture awareness: Understanding and acknowledge the diverse cultural backgrounds within the school community, promoting respect for various cultures and ensuring fairness in all front-desk interactions.
• Problem Solving: Ability to manage issues with ease, take initiative and can make decisions quickly and accurately.
• Multitasking: Capacity to handle several responsibilities concurrently without becoming confused or overburdened.
• Teamwork: Ability to work well with others and thrive in a team environment.
• Trustworthiness: Exhibit a strong commitment to maintaining the confidentiality of handling sensitive data, information and documents.
• Bachelor’s degree in business administration, communication, or a related area. (Preferred)
• A minimum of two years’ experience in a customer service role. (Preferred)
• Knowledge of educational systems and schools’ policies. (Preferred)
• Understanding preventive measures for safeguarding. (Preferred)
• Prior experience in customer service roles. (Preferred)
• Engagement at work with VIPs. (Preferred)

• Set an exemplary tone for the RLS community through modelling the school's Purpose, Principles, Practices and Values.
• Act as the first point of contact for students, parents, faculty and visitors.
• Greet and welcome students, parents, facultyand visitors with a warm and friendly attitude.
• Direct visitors to the appropriate departments or individuals and communicate with staff, letting them know when their visitors have arrived.
• Maintain an organised and clean front-desk area.
• Responsively answer, screen and transfer incoming phone calls with a polite and professional approach while adhering to RLS telephone etiquette standards.
• Foster clear and timely communication between the school, students, parents, staffand stakeholders.
• Ensure a thorough understanding of all essential details related to RLS to offer comprehensive and precise information on diverse topics such as the school's location, curriculum, admission process.
• Respond to parental general inquiries and address concerns in a timely and professional manner using the approved communication channels.
• Providing exceptional customer service to students, parents, faculty and visitors to create a positive and enjoyable experience, upholding the respected reputation of RLS with a strong emphasis on professionalism.
• Effectively communicate essential information to administrators and teachers via email, written notes, or phone calls, ensuring that essential information is accurately communicated.
• Contribute to the smooth operation of the school's front-desk.
• Uses software to schedule meetings, message parents, input data and track tasks as needed.
• Keep track of students' daily attendance, absence, make phone calls to follow up on absences and send text messages.
• Ensure the student portal is regularly updated with accurate attendance records.
• Assist students and parents with any inquiries regarding attendance and absences.
• Run records and procedures for late drop-offs and early pick-ups and update attendance portal, inform security, and notify teachers of any early pick-ups.
• Keep the daily fire register up to date.
• Generate attendance and absence reports for Senior Leadership Team (SLT) as needed and maintain an automated archive of daily attendance reports.
• Aid during school tours, activities and events as needed.
• Actively support the Admissions team by contacting inquiries and updating them in the system as needed.
• Ensure the reception area is kept presentable.
• Carry out administrative and secretarial duties as delegated by the direct supervisor or senior leadership to help achieve their goals.
• Carry out administrative tasks as delegated by the line manager, senior leadershipand faculty to help achieve their goals.
• Ensure the RLS policies, procedures, and codes of conduct are always followed.
• Uphold strict punctuality standards and consistently attend work during core hours.

• Fully conversant in Arabic and English.
• Experience in front desk, customer service or related field.
• Strong administrative skills, with ability to multitask and meet deadlines in a fast-paced environment.
• Creative thinking and problem-solving abilities.
• Excellent interpersonal and communication skills.
• Competent in using technology and digital platforms.
• Proven ability to maintain sensitive and confidential data.
• Communication: Demonstrate professionalism in communication, actively engage in listening, build strong connections with the school community and understand all aspects of the school.
• Customer-Oriented: Friendly, flexible, observant, and skilled at providing accurate information and responses to everyone that interacts with.
• Organisation: Efficiently structured and adept at administering vital information necessary for the seamless front desk workflow.
• Flexibility: Ability to adjust to new situations and continue working at an elevated level.
• Culture awareness: Understanding and acknowledge the diverse cultural backgrounds within the school community, promoting respect for various cultures and ensuring fairness in all front-desk interactions.
• Problem Solving: Ability to manage issues with ease, take initiative and can make decisions quickly and accurately.
• Multitasking: Capacity to handle several responsibilities concurrently without becoming confused or overburdened.
• Teamwork:Ability to work well with others and thrive in a team environment.
• Trustworthiness: Exhibit a strong commitment to maintaining the confidentiality of handling sensitive data, information and documents.
• A Degree / High school Diploma or equivalent.(Preferred)
• Experience in a front desk role. (Preferred)
• Knowledge of educational systems and schools’ policies. (Preferred)
• Understanding of preventive measures for safeguarding. (Preferred)
• Engagement at work with VIPs. (Preferred)