Leadership

• Set an exemplary tone for the RLS community through modelling the school's purpose, principles, practices and values.
• Build and lead an exceptional team, relentlessly focussed on research-based, innovative pedagogy, placing high importance on our principle of wellness.
• Use data in an impactful way to support the holistic and academic performance of students and staff.
• Direct and quality assure the activities of the staff and students and ensure a safe environment conducive to learning.
• Engage, inspire and motivate staff through professional practice, reflective dialogue and the implementation of a dynamic and effective performance management framework to support individual and whole school growth.
• Establish and maintain effective partnerships and communication with parents and the community to support and improve pupils' enjoyment and achievement and ensure the safeguarding of all stakeholders.
• Implement and support a thriving whole school student leadership programme
• Ensure the effective and efficient implementation and review of budgets on a regular basis.
• Assist in the completion and submission of all required reports, forms, and data requests on time to the designated sources.
• Line manage Assistant Principals and other leadership as required.
• Strategic leadership of Assistance Principal for MOE.
• Promote Arabic and Islamic throughout RLS.
• Work with work profiles to lead effectivity.
• Develop and implement the School Improvement Plan.
• Collaborate with leadership on new initiatives.
• Ensure all documentation for regulatory bodies (KHDA/MOE etc.) and the Board are prepared to a high standard.
• Ensure student agency and voice are used in decision making where applicable and appropriate.
• Lead on continued professional learning in areas of expertise.
• Take a fair and appropriate share of duties.
• Inform the Principal of strengths and areas for development in the school with plans to address these.
• Ensure all stakeholders are kept well informed on initiatives across the school.
• Partner with external networks to ensure RLS is at the cutting edge of educational developments.
• Attend conferences and network to ensure an international platform for RLS as leading international best practice.
• Collaborate with Head of Digital Transformation to ensure best practice and implementation of digital systems across the school.
• Liaise with the operational team on ensuring a safe and purposeful learning environment.
• Ensure consistency, collaboration, progression and accountability across phases of the school (Early Years to Post-16).
• Ensure pastoral and academic success for students at RLS.
• Quality assurance across all phases of the school.
• Be a Designated Safeguarding Lead
• Support in recruitment of work class teachers and leaders.

Learning and Teaching

• Ensure the school is founded upon positive relationships that enhance each student’s sense of belonging, level of motivation and engagement to promote successful learning.
• Strategically lead and quality assure learning and teaching.
• Drive the planning and development of an innovative curriculum with highly aspirational goals designed to support the unique needs of every student.
• Manage quality assurance processes through the analysis of data to inform school improvement priorities.
• Implement consistent behaviour management strategies to maintain a positive school culture that deliberately and carefully optimises conduct, character and academic achievement to develop a deep sense of belonging to RLS.
• Know how to tailor effective personalised provision for all learners including those with Additional Learning Needs and how to apply diversity and promote equity and inclusion in teaching.
• Use pastoral and academic data to support learning and teaching improvements.
• Cover lessons as necessary.
• Actively support and uphold the school’s culture, policies and protocols.
• Inspire and motivate students, teachers and other school employees.
• Comply with the professional duties of the RLS staff Code of Conduct.
• Promote diversity, equity and inclusion in the curriculum and, in learning and teaching.
• Engage positively in the school appraisal process and performance management arrangements.

Other responsibilities

• Undertake other reasonable duties as requested by the Principal deems necessary for the effective operation of the school.
• Report any concerns to the appropriate people.
• Deputising for the Principal in their absence is a role of significant responsibility and prestige, representing an opportunity to uphold the highest standards of educational leadership.

Essential Qualities

• Experience as a Vice Principal, Deputy Head or similar role with secondary experience.
• Bilingual Arabic and English.
• KHDA experience.
• High standards and ability to quality assure.
• Evidence of being an innovative and exceptional teaching practitioner.
• Embrace the unique opportunities the RLS campus will offer.
• A commitment to ongoing professional learning with evidence or a willingness to undertake school-focused action research.
• Appropriate degree, with UK PGCE or teaching qualification.
• NPQH, Masters in Education and Leadership.
• Experience working in a through school, including experience of EYFS and lower primary.
• A minimum of 8 years of outstanding practice in education, valuing student-centred learning.
• A minimum of 5 years experience in senior leadership.
• High level of competence in the use and application of technology and data to enhance student learning.
• Valid police checks, attested qualifications and supportive references

Leadership

• Set an exemplary tone for the RLS community through modelling the RLS Purpose, Principles, Practices, and Values
• Strategic leadership of the whole school (Foundation 1 to Post-16) Mathematics and Numeracy programme working with the leaders for STEAM and Sustainability to ensure the long term strategy and development of Mathematics and Numeracy
• Build and lead an exceptional team, relentlessly focused on research-based, innovative pedagogy to enhance Mathematics and Numeracy skills across the curriculum
• Use data in an impactful way to support the holistic and academic progress and attainment of learners
• Engage, inspire and motivate faculty through professional practice, reflective dialogue and the implementation of a dynamic and effective performance enablement framework to support individual and whole school growth
• Lead the school self-evaluation process in the Mathematics and Numeracy Faculty to inform school improvement priorities to improve staff performance and student outcomes
• Establish and maintain effective partnerships and communication with parents and the community to support and improve students’ enjoyment and achievement and ensure the safeguarding of each stakeholder
• Develop extended opportunities for Mathematics and Numeracy within the ECA programme

Learning and Teaching

• Ensure the Mathematics and Numeracy curriculum is founded upon positive relationships that enhance each student’s sense of belonging, level of motivation and engagement to promote successful learning
• Lead and oversee the planning of an innovative curriculum with highly aspirational goals designed to support the unique needs of every student
• Collaborate with the other Heads of Faculty to develop and promote transdisciplinary projects and links
• Monitor, evaluate and report on the quality of learning and teaching across subjects within the faculty to drive school improvement priorities
• Deliver an outstanding learning experience to students in your classroom
• Ensure the consistent implementation of behaviour management strategies to maintain a positive culture for learning that deliberately and carefully optimises conduct, character and academic achievement to develop a deep sense of belonging to RLS
• Coordinate effective personalised provision for all learners, including those with additional learning needs: Students of Determination, students with English as an Additional Language and More and Exceptionally Able students, to ensure they participate fully and achieve their full potential
• Monitor the progress of both teachers and students with a solution focussed mindset, identifying, encouraging, and rewarding success
• Reflect on practice and contribute to the schools and faculty’s self-evaluation processes
• Deliver high quality feedback to empower teachers and students to inform progression
• Lead communication of student attainment and progress to parents regularly through dialogue and reporting to celebrate success and impact progress
• Actively support and uphold the school’s culture and policies in compliance with the RLS Staff Code of Conduct
• Engage positively in the school appraisal and performance enablement process
• Support the RLS strategy for embedding digital innovation in learning and teaching
• To adopt a tech-infused, learning-enhanced approach to the delivery of the Mathematics and Numeracy strategy
• Foster a global mindset and promote the real-life, contextual application of skills and transformative competencies

Additional Responsibilities

• Responsible for promoting and safeguarding the welfare of children and young people at RLS
• Support the purpose and principles of the school by adherence to its policies and practices including those on Safeguarding and Child Protection, Code of Conduct, Health and Safety and Security
• Work with the Senior Leadership Team to ensure effective deployment of resources and budget, building an inventory of resources and monitoring the quality of resources within in the department
• Ensure the appropriate security, safety and state of repair of all areas under your jurisdiction
• Remain up to date with changes to international best practice and KHDA/DSIB developments in regard to Mathematics and Numeracy requirements across all subjects
• Undertake other reasonable duties as requested by the Senior Leadership Team deemed necessary for the effective operation of the school
• Support and promote the RLS Sustainability Policies
• Support and promote the RLS Leadership Pathway

Essential Qualities

• Kind and compassionate with a great sense of humour
• Exceptional work ethic with a positive, solution-focused attitude and a growth mindset
• Valuable team player, demonstrating respect for all members of the school community
• Globally minded with community-orientated professional values
• Experience supporting dual language learners in a high-impact learning and teaching environment
• Appropriate degree, with UK PGCE or equivalent teaching qualification
• A minimum of five years experience of leadership in a through school, valuing student-centred learning
• Knowledge and experience in transdisciplinary planning, curriculum design and implementation
• Knowledge and experience of the frameworks and systems which contribute positively to learning and teaching
• High level of competence in the use and application of technology and data to enhance student learning
• Commitment to ongoing professional development and professional learning with evidence or a willingness to undertake school-focused action research
• Embrace the unique opportunities the RLS campus will offer
• Valid police checks supportive references, and qualifications
• Experience in developing strong community links to create a sense of belonging and enhance the culture of the school (Preferred)
• Willingness and ability to teach in multiple phases of the school (Preferred)
• Experience of teaching through a play-based learning approach and/or project based learning (Preferred)
• Fluency in a second language is an advantage (Preferred)

Leadership

• Demonstrate to colleagues a secure knowledge of the barriers to learning that may occur due to a physical, cognitive, sensory, communicative, behavioural or linguistic need
• Act as a source of expertise and where appropriate collaborate with teachers to adapt learning opportunities and environments for students with additional needs
• Advocate for students with additional needs where appropriate
• Contribute to a programme of professional development for educators on an area of expertise within and beyond the field of Inclusive Education and Special Educational Needs and Disability (SEND)
• Contribute expertise in using digital tools and assistive technology to support access to learning for students with additional needs
• Promote the ethos of Inclusive Education within the school community

Learning and Teaching

• Work cohesively with the Head of Inclusion and other members of the Inclusion Team to deliver the strategic plan for Inclusive Education, maintaining a purposeful and impactful learning environment at RLS
• Demonstrate a clear understanding of the needs of all pupils, including those with Special Educational Needs and/or Disabilities; those that are More Able, and those with English/Arabic as an Additional Language
• Be confident in supporting students of various ages and in different curriculum areas
• Utilise and evaluate distinctive teaching approaches to engage and support students with a range of needs and those who may be twice exceptional
• Promote independent learning through effective scaffolding techniques
• Support and guide student reflection on learning outcomes to promote learner autonomy
• Utilise various approaches to communication to engage students
• Promote a love of learning and intellectual curiosity
• Support teachers in setting aspirational targets that stretch and challenge students with additional needs
• Be familiar with how to establish achievable short-term targets and how these contribute to the achievement of long-term goals
• Be diligent in monitoring, tracking and recording progress towards learning targets
• Use a variety of means to collect data to demonstrates progress
• Demonstrate an awareness and experience of a range of learning interventions
• Plan and deliver small group and 1:1 intervention sessions aimed at addressing gaps in knowledge or specific learning needs in consultation with the Head of Inclusion
• Evaluate the response to intervention programmes through baseline and end of intervention assessment
• Demonstrate experience in supporting students with English or Arabic as a second language
• Digitally competent in the use of a range of platforms and applications to support learning
• Respond to, and react to, changing environments and demands swiftly and professionally

Other Responsibilities

• Be fully aware of the principles of safeguarding as they apply to all children
• Understand the safeguarding responsibilities of adults when working with vulnerable students in relation to the role
• Demonstrate a positive contribution to the wider life and ethos of the school
• Responsible for personal professional development opportunities through attendance at directed and voluntary training
• Participate in a cycle of performance enablement and receive advice on areas for development
• Undertake duties and administrative tasks as directed

Essential Qualities

• Demonstrate evidence of being a passionate, innovative Inclusion Learning Support Assistant (ILSA) with proven impact in the field of Inclusive Education
• Be educated to degree level and have an additional qualification(s) in areas related to Inclusive Education and supporting students with additional needs
• Have a minimum of 3 years outstanding practice in supporting students with additional needs and in Inclusive Education within a school setting
• Have specialism in working with students with Specific Learning Difficulties, ADHD, Autism, Communication and Interaction Difficulties
• Have an outstanding ability to communicate fluently in spoken and written English language
• Be kind and compassionate with a great sense of humour and the ability to engage a range of students of different ages
• Demonstrate an exceptional work ethic with a positive, solution focused attitude and a growth mindset
• Be a valuable team player, demonstrating respect for all members of the school
• Have in-depth knowledge of the English National Curriculum and Early Years Framework
• Be competence and confident in the use and application of technology and data to enhance student learning
• Be bilingual and competent in both English and Modern Standard Arabic (MSA) (Preferred)
• Be a qualified specialist in working with students for whom English is an Additional Language (Preferred)
• Experience of transdisciplinary learning. (Preferred)
• Have experience of working with students across all phases of education (Preferred)

• Set an exemplary tone for the RLS community through modelling the school's Purpose, Principles, Practices and Values.
• Act as the first point of contact for students, parents, faculty and visitors.
• Greet and welcome students, parents, facultyand visitors with a warm and friendly attitude.
• Direct visitors to the appropriate departments or individuals and communicate with staff, letting them know when their visitors have arrived.
• Maintain an organised and clean front-desk area.
• Responsively answer, screen and transfer incoming phone calls with a polite and professional approach while adhering to RLS telephone etiquette standards.
• Foster clear and timely communication between the school, students, parents, staffand stakeholders.
• Ensure a thorough understanding of all essential details related to RLS to offer comprehensive and precise information on diverse topics such as the school's location, curriculum, admission process.
• Respond to parental general inquiries and address concerns in a timely and professional manner using the approved communication channels.
• Providing exceptional customer service to students, parents, faculty and visitors to create a positive and enjoyable experience, upholding the respected reputation of RLS with a strong emphasis on professionalism.
• Effectively communicate essential information to administrators and teachers via email, written notes, or phone calls, ensuring that essential information is accurately communicated.
• Contribute to the smooth operation of the school's front-desk.
• Uses software to schedule meetings, message parents, input data and track tasks as needed.
• Keep track of students' daily attendance, absence, make phone calls to follow up on absences and send text messages.
• Ensure the student portal is regularly updated with accurate attendance records.
• Assist students and parents with any inquiries regarding attendance and absences.
• Run records and procedures for late drop-offs and early pick-ups and update attendance portal, inform security, and notify teachers of any early pick-ups.
• Keep the daily fire register up to date.
• Generate attendance and absence reports for Senior Leadership Team (SLT) as needed and maintain an automated archive of daily attendance reports.
• Aid during school tours, activities and events as needed.
• Actively support the Admissions team by contacting inquiries and updating them in the system as needed.
• Ensure the reception area is kept presentable.
• Carry out administrative and secretarial duties as delegated by the direct supervisor or senior leadership to help achieve their goals.
• Carry out administrative tasks as delegated by the line manager, senior leadershipand faculty to help achieve their goals.
• Ensure the RLS policies, procedures, and codes of conduct are always followed.
• Uphold strict punctuality standards and consistently attend work during core hours.

• Fully conversant in Arabic and English.
• Experience in front desk, customer service or related field.
• Strong administrative skills, with ability to multitask and meet deadlines in a fast-paced environment.
• Creative thinking and problem-solving abilities.
• Excellent interpersonal and communication skills.
• Competent in using technology and digital platforms.
• Proven ability to maintain sensitive and confidential data.
• Communication: Demonstrate professionalism in communication, actively engage in listening, build strong connections with the school community and understand all aspects of the school.
• Customer-Oriented: Friendly, flexible, observant, and skilled at providing accurate information and responses to everyone that interacts with.
• Organisation: Efficiently structured and adept at administering vital information necessary for the seamless front desk workflow.
• Flexibility: Ability to adjust to new situations and continue working at an elevated level.
• Culture awareness: Understanding and acknowledge the diverse cultural backgrounds within the school community, promoting respect for various cultures and ensuring fairness in all front-desk interactions.
• Problem Solving: Ability to manage issues with ease, take initiative and can make decisions quickly and accurately.
• Multitasking: Capacity to handle several responsibilities concurrently without becoming confused or overburdened.
• Teamwork:Ability to work well with others and thrive in a team environment.
• Trustworthiness: Exhibit a strong commitment to maintaining the confidentiality of handling sensitive data, information and documents.
• A Degree / High school Diploma or equivalent.(Preferred)
• Experience in a front desk role. (Preferred)
• Knowledge of educational systems and schools’ policies. (Preferred)
• Understanding of preventive measures for safeguarding. (Preferred)
• Engagement at work with VIPs. (Preferred)

• Set an exemplary tone for the RLS community through modelling the school's Purpose, Principles, Practices and Values.
• Implement effective parent relations strategies and develop a seamless parent experience.
• Conduct social and networking events to foster a strong sense of community among parents.
• Conduct school tours, open days, and the school promotional activities to support enrolment activities.
• Keep track of all school activities such as parent-teacher meetings, open days, workshops, cultural events, and other events on the school calendar that need parental participation.
• Foster transparent and effective communication with both new and existing parents.
• Address parents’ suggestions, feedback, and adopt any concerns in a prompt and professional manner through the school approved communication channels.
• Offer assistance and guidance to parents in addressing educational or behavioural difficulties concerning their children in collaboration with the pastoral and safeguarding team.
• Keep records of all interactions, inquiries, and concerns from both parents and students in the Customer Relationship Management System and ensure that concerns are escalated following the CRM's approved escalation matrix and that incidents are closed in alignment with the agreed SLA.
• Coordinate and conduct parent induction sessions for new students and families, providing information about school policies, procedures, and expectations.
• Work closely with the Front of House - Receptionist and ensure presence during drops off and pick up times to assist parents with any requests or questions they may have.
• Gather feedback from parents regarding their involvement with the school and conduct surveys to evaluate parental satisfaction and identify areas for improvement.
• Perform exit interviews with parents of students who are leaving to develop satisfaction levels and ensure that the database is accurately updated with the leaving status and information.
• Provide update and regular reports regarding parental requests, inquiries, and feedback to enhance Parent Relations strategies in collaboration with the Customer Excellence & Admissions Manager.
• Support the admissions team throughout the admissions process when necessary.
• Carry out administrative tasks as delegated by the direct manager, senior leadership, and faculty to help achieve their goals.
• Ensure the RLS policies, procedures, and codes of conduct are always followed.
• Uphold strict punctuality standards and consistently and attend work during core hours.
• Act as the line manager for the Front of House - Receptionist and Administrative Assistant, providing guidance, oversight, and support to ensure service quality and operational efficiency.
• Provide coverage for the Front of House - Receptionist and Administrative Assistant when necessary, ensuring continuity of service and demonstrating accountability as their line manager.

• Fully Conversant in Arabic and English
• Proven experience in customer relations, customer service, or related field.
• Strong administrative skills, with ability to multitask and meet deadlines in a fast-paced environment.
• Creative thinking and problem-solving abilities.
• Excellent interpersonal and communication skills.
• Competent in using technology and digital platforms.
• Proven ability in managing sensitive and confidential data.
• Ability to work both independently and collaboratively.
• Understanding of the local culture and traditions.
• Understanding of the education system.
• Communication: Demonstrate professionalism in communication, actively engage in listening, build strong connections with the school community and understand all aspects of the school.
• Customer-Oriented: Friendly, flexible, observant, and skilled at providing accurate information and responses to everyone that interacts with.
• Organisation: Efficiently structured and adept at administering vital information necessary for the seamless front desk workflow.
• Flexibility: Ability to adjust to new situations and continue working at an elevated level.
• Culture awareness: Understanding and acknowledge the diverse cultural backgrounds within the school community, promoting respect for various cultures and ensuring fairness in all front-desk interactions.
• Problem Solving: Ability to manage issues with ease, take initiative and can make decisions quickly and accurately.
• Multitasking: Capacity to handle several responsibilities concurrently without becoming confused or overburdened.
• Teamwork: Ability to work well with others and thrive in a team environment.
• Trustworthiness: Exhibit a strong commitment to maintaining the confidentiality of handling sensitive data, information and documents.
• Bachelor’s degree in business administration, communication, or a related area. (Preferred)
• A minimum of two years’ experience in a customer service role. (Preferred)
• Knowledge of educational systems and schools’ policies. (Preferred)
• Understanding preventive measures for safeguarding. (Preferred)
• Prior experience in customer service roles. (Preferred)
• Engagement at work with VIPs. (Preferred)